Terms of Use

These Terms of Use (“Terms”) are an agreement between you and Selanto Apps (“we”, “us”), for the Puff Counter mobile app (published as “Puff Counter - Quit Vaping”, “the app”) and the website puffcounter.app (“the website”). They also serve as the end user license agreement for the app. By installing or using the app or the website you agree to these Terms. If you do not agree, do not use them. Our Privacy Policy explains how we handle personal data.

In short

• You must be an adult of legal age for nicotine products where you live (at least 18, 21 in the US).
• The app is a tracking tool, not medical advice and not a medical device. Nicotine figures are estimates from your own inputs.
• The free version works without an account. Premium is a subscription sold by Apple or Google; cancel it in your store account.
• You get a personal license to use the app. Do not copy, resell or tamper with it.
• Dutch law applies, but consumers keep the protections of their own country.

1. Who we are

Selanto Apps (sole proprietorship, eenmanszaak)
Nehrusingel 122, 3066 VN Rotterdam, Netherlands
Chamber of Commerce (KvK) number: 75803097
VAT number: NL002467486B73
Email: support@puffcounter.app

2. Who may use the app

In short: adults only.

You may use the app only if you are at least 18 years old and have reached the legal age for buying nicotine or vaping products in the country or state where you live (for example 21 in the United States). By using the app you confirm this. The app is not intended for, and must not be used by, anyone below that age. If you believe a minor is using the app, contact us and we will delete the account. You must also be legally able to enter into a contract.

3. What the app does, and what it does not do

In short: it helps you count and cut down; it does not treat anything.

The app lets you log vape puffs, shows counts and charts, estimates your nicotine intake from the puff strength and volume you enter, and, in Premium, sets a quit plan that lowers your daily puff limit over time.

The app is a self-tracking and motivation tool. It is not a medical device and is not intended to diagnose, treat, cure or prevent any disease or condition, including nicotine dependence. It does not give medical advice. The nicotine estimate is a rough calculation from the values you enter and general assumptions; what you actually absorb depends on your device, liquid and how you inhale, and can differ a lot. The quit plan is a simple schedule built from your own settings, not a treatment program.

Talk to a doctor, pharmacist or stop-smoking service before making health decisions, especially if you are pregnant, have a heart or lung condition or take medication. If you feel unwell, seek medical help. Never rely on the app in an emergency.

The app does not sell, promote or recommend vaping or nicotine products; they are mentioned only so you can track and reduce your own use.

4. Your account

In short: optional, yours, keep it safe.

You can use the app without an account. All data then stays on your phone and is lost if you delete the app or lose the phone.

If you create an account (with Google, Apple, or email and password), we back up your settings and puff history so you can restore them on a new phone. Give accurate information, keep your sign-in details secret, and tell us at support@puffcounter.app if you think someone else is using your account. You are responsible for what happens under your account until you tell us. One account per person.

You can delete your account and all backed-up data at any time in Settings > Delete account and data, or by email. See puffcounter.app/delete-account.

5. Your license to use the app, and the rules

In short: personal use, on your own devices.

We grant you a personal, limited, revocable, non-exclusive and non-transferable license to install and use the app on devices you own or control, for your own non-commercial use, in line with these Terms and the rules of the store you downloaded it from. You receive a license, not ownership. We keep all rights not expressly granted.

You may not, and may not help anyone else to: copy, modify or create derivative works of the app or the website; reverse engineer or decompile it, except where the law expressly allows; sell, rent, sublicense or redistribute the app or any Premium access; bypass or interfere with the paywall, subscription checks, security features or usage limits; use bots or scrapers on the app, our servers or the website; upload malware, try to gain unauthorized access to our systems or other users’ data, or overload our servers; impersonate anyone; use the app to break the law (including laws on tobacco and vaping advertising), to harm others or to promote nicotine products to minors; remove copyright or trademark notices; or use our name or logo without written permission, except to describe the app truthfully.

6. Free version and Premium

In short: the basics are free; Premium is a paid subscription.

The free version includes puff logging, counts and charts. Premium adds the quit plan and the other features described in the app and on the store page when you buy. As the app develops we may change which features are free or Premium. If a change removes a Premium feature you paid for and is more than minor, we will tell you in advance, and where the law requires it you may end your subscription and receive a pro rata refund for the unused period.

7. Subscriptions, billing and cancellation

In short: Apple or Google bills you and renews automatically until you cancel in the store.

Where you buy. Premium subscriptions are sold through the Apple App Store or Google Play as in-app purchases. Before you confirm, the store shows the price in your local currency, including taxes, and the subscription length. Apple or Google processes the payment and issues the receipt; we never see your payment details. Their terms (the Apple Media Services Terms and Conditions, the Google Play Terms of Service) also apply to the purchase.

Automatic renewal. Subscriptions renew automatically at the end of each period (for example monthly or yearly) at the price shown in the store, unless you cancel at least 24 hours before the period ends. The renewal is charged to your store account within 24 hours before the new period starts. If a price changes, the store notifies you first and, where required, asks for your consent.

Free trials and introductory offers. If offered, the store shows the trial length and the price afterwards. If you do not cancel before the trial ends, it converts to a paid subscription. Trials and promotions can be used only once per store account.

How to cancel. Cancel in your store account, not by deleting the app or your Puff Counter account: on iOS, Settings > your name > Subscriptions (or apps.apple.com/account/subscriptions); on Android, Google Play > profile icon > Payments and subscriptions > Subscriptions (or play.google.com/store/account/subscriptions). Cancellation takes effect at the end of the current period; you keep Premium until then. We cannot cancel a store subscription for you.

Refunds. Refunds for store purchases are handled by Apple (reportaproblem.apple.com) or Google (Google Play refund request) under their policies. Unless the law or the store’s policy says otherwise, periods already paid for are not refunded when you cancel. If Premium did not unlock after a purchase, use “Restore purchases” in Settings, then contact us.

Your 14-day right of withdrawal (consumers in the EU, EEA and UK). You may withdraw from a purchase within 14 days without giving a reason. When you confirm a purchase in the store, you agree that Premium starts immediately and acknowledge that you lose the right of withdrawal once we have started to deliver it with your consent, to the extent the law allows. Apple and Google apply this through their own refund processes, which are sometimes more generous than the legal minimum. To use this right, contact the store where you bought, or email us and we will point you to the right place.

Web checkout. If we offer Premium through a web checkout run by RevenueCat, the checkout page shows the price, renewal terms, cancellation steps and your right of withdrawal before you pay, and you cancel through the link in your purchase email or by contacting us.

Premium is tied to your store account (Apple Account or Google account), not to your Puff Counter account. Use “Restore purchases” to unlock it on a new device signed in to the same store account.

8. Your content

In short: your picture and your data stay yours.

You keep all rights to the content you put into the app: your profile picture, your puff data, your settings and anything you send us. You give us a non-exclusive, worldwide, royalty-free license to store, copy and display that content only as needed to run the app, back it up and provide support. The license ends when you delete the content or your account, except for backup copies removed on schedule and content we must keep by law.

Your profile picture must be yours to use and must not be unlawful, offensive or show anyone under 18. We may remove content that breaks these rules. If you send us ideas or feedback, we may use them freely to improve the app without owing you anything.

9. Intellectual property and the website

The app, the website, their design, text, graphics and code, and the Puff Counter name and logo are owned by us or our licensors and protected by copyright, trademark and other laws. The app includes open-source components licensed under their own terms, listed in the app’s licenses screen where available. Apple, App Store, Google and Google Play are trademarks of their owners.

The website gives information about the app; its content may change without notice. Quotes from user reviews are taken from public store listings and linked to their source. You may not scrape, copy or reuse the website content beyond normal browsing and sharing links. We are not responsible for the content of sites we link to.

10. Availability, updates and changes

In short: we do our best, but the app may change or stop.

We aim to keep the app and the website available, but we do not promise uninterrupted or error-free operation. We may update the app to fix problems, add or change features, or comply with store rules and the law; some updates may be required to keep using it, and older devices or operating systems may stop being supported. We may suspend the service for maintenance or security.

If we discontinue the app or a feature, we will give reasonable notice where possible, and an active Premium subscription is refunded pro rata for the unused period, unless the store handles this for you. Local data without an account cannot be recovered by us.

11. Ending the agreement

In short: leave any time; we can close accounts that break the rules.

You can stop using the app and delete your account at any time. That ends these Terms for you, except for the sections that by their nature continue (such as intellectual property, liability and disputes).

We may suspend or close your account, or stop providing the app to you, if you break these Terms in a serious way, if we must by law, or if we discontinue the app. Where possible we will warn you first. If we close your account for a serious breach, you are not entitled to a refund, unless mandatory law says otherwise.

12. Warranty

In short: your consumer rights apply in full; beyond that, the app is provided as is.

If you are a consumer, you have legal rights that we cannot exclude, including the right to a digital service that conforms to the contract under EU and Dutch law, and equivalent rights in your country. Nothing in these Terms limits those rights. If the app does not work as it should, tell us at support@puffcounter.app and we will try to fix it.

Beyond these legal rights, the app and the website are provided “as is” and “as available”, without any other warranty, express or implied, including about the accuracy of the nicotine estimate or that the app will help you quit. Results depend on you.

13. Liability

In short: we are liable for serious wrongdoing and legal minimums; everyday losses are capped.

We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, for intent or deliberate recklessness on our part, or for anything else that cannot be excluded under the law that applies to you.

Otherwise, and to the extent the law allows, we are not liable for indirect or consequential loss, loss of data that was not backed up to your account, loss of profits, or losses caused by your own breach of these Terms, by your device, network or store, or by events outside our reasonable control; and our total liability to you for all claims arising out of the app or these Terms in any 12-month period is limited to the higher of the amount you paid for Premium in those 12 months and EUR 50.

If you use the app for business purposes, you will compensate us for third-party claims arising from your breach of these Terms. This paragraph does not apply to consumers.

14. Changes to these Terms

We may change these Terms when the app, our business or the law changes. The date at the top shows the current version. For material changes we will notify you in the app or by email at least 30 days before they take effect, unless a law or a store requires a faster change. If you do not agree, stop using the app and delete your account before the change applies; if you have a Premium subscription, cancel it in the store. Continued use after the change date means you accept the new Terms.

15. Governing law and disputes

In short: Dutch law; consumers keep their local protections; talk to us first.

These Terms are governed by the law of the Netherlands. If you are a consumer living in another country, you also enjoy the mandatory consumer protection rules of that country, and nothing in these Terms takes them away.

If you have a complaint, email support@puffcounter.app first. We aim to reply within 14 days and to resolve issues informally. We are not bound to use any alternative dispute resolution body, but we will consider one if you propose it.

If we cannot resolve a dispute, the courts of Rotterdam, the Netherlands, have jurisdiction. If you are a consumer, you may also bring proceedings in the courts of the EU country where you live, and we may only bring proceedings against you there.

16. Terms required by Apple (iOS users)

In short: Apple’s standard conditions for apps distributed through the App Store.

If you downloaded the app from the Apple App Store, the following also applies:

• These Terms are between you and us only, not with Apple Inc. (“Apple”). We, not Apple, are solely responsible for the app and its content. These Terms do not set usage rules that conflict with the Apple Media Services Terms and Conditions, which also apply to you.
• The license in section 5 is a non-transferable license to use the app on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.
• We, not Apple, are solely responsible for any maintenance and support of the app. Apple has no obligation to provide maintenance or support.
• We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation for the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our sole responsibility.
• We, not Apple, are responsible for addressing any claims by you or a third party relating to the app or your possession and use of it, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• If a third party claims that the app or your possession and use of it infringes its intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement and discharge of that claim.
• You represent and warrant that you are not located in a country subject to a US Government embargo or designated by the US Government as a “terrorist supporting” country, and that you are not listed on any US Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms of agreement when using the app.
• Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right, and will be deemed to have accepted the right, to enforce these Terms against you as a third-party beneficiary.
• Our name, address and contact details for questions, complaints or claims are in section 1.

17. Google Play users

If you downloaded the app from Google Play, the Google Play Terms of Service also apply to your download and purchases. Google is not a party to these Terms and is not responsible for the app, its content or its support. Refunds for Google Play purchases follow the Google Play refund policy.

18. General

If a part of these Terms is invalid, the rest stays in force. We may transfer these Terms to a successor of the business; we will inform you, and your rights stay the same. You may not transfer your account or Premium to someone else. If we do not enforce a right, we can still enforce it later. These Terms, the Privacy Policy and the store’s terms form the whole agreement between you and us about the app. These Terms exist in English only; if we ever publish a translation, the English text prevails.

19. Contact

Selanto Apps
Nehrusingel 122, 3066 VN Rotterdam, Netherlands
support@puffcounter.app